Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
Previous Next

Actually, the only way you can say the problem isn't on their side...

... is to check the logs on your side and determine when their servers connect to your servers. Have them send a message to both your Domino and email accounts. If the logs show that their server connected to your server at roughly the same time as you get the message in your gmail account, then the problem is indeed on your side. If not, though, if there is a long delay before their server connects to your server, then the problem is on their side, or somewhere in between.

-rich


Feedback response number WEBB9CASKC created by ~Ned Nimfanakonyoopsi on 10/08/2013

RECEIVING EMAILS WITH DELAY (~Lex Cisapulniv... 8.Oct.13)
. . Actually, the only way you can say ... (~Ned Nimfanakon... 8.Oct.13)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS